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Studio operations software

The Studio Operating System for fitness, yoga and pilates studios.

Fit by Hermes helps class-based fitness, yoga and pilates studios manage bookings, check-ins, memberships and the front-desk workflows around every class.

Get a workflow fit check See what FBH handles
  • Built for class-based studios
  • Bookings, check-ins, memberships, packages
  • No FBH per-booking fees
  • Guided onboarding
Product proof

Built for the operational loops around every class.

Fit by Hermes already reaches beyond booking: class fill, arrivals, packages, no-show handling, staff coverage, Heartbeat, retention signals and operator-reviewed AI. Status labels separate live workflows from controlled rollout.

Class booking, rosters & fill recovery

Controlled rollout

Book classes, manage rosters, release open spots and route waitlist offers or staff overrides without spreadsheet follow-up.

Check-ins & arrivals

Available today

Staff check-in, roster updates and token-based self-check-in keep arrivals moving around the class.

Packages, memberships & billing context

Available today

Keep access, packages, payment settings and billing visibility close to the booking workflow.

No-show & late-cancel operations

Controlled rollout

Process no-show policy, forgiveness, penalties and late-cancel recovery through gated operational workflows.

Staff coverage & substitute requests

Available today

Request cover, track responses and manage substitute request state inside the scheduling workflow.

Member Heartbeat & follow-up queue

Available today

Capture selective member sentiment and route non-positive responses into an operator-owned follow-up queue.

Retention signals & workbench

Controlled rollout

Surface booking, waitlist and lifecycle evidence for operator review without triggering automatic outreach.

AI-assisted retention proposals

Operator-reviewed AI

Draft evidence-grounded retention proposals for human review before any configuration change.

Resources, equipment & capacity changes

Controlled rollout

Track resource outages, effective capacity, seat reassignment and resource-driven waitlist recovery.

The problem

We don't shame you for Excel.
We replace the reason you need it.

Studios reach for spreadsheets because reality does not fit the happy path. A coach calls in sick. Equipment breaks. Capacity changes. A membership needs a freeze or a payment needs a follow-up. The booking platform does not know what to do, so the team opens another tool.

Fit by Hermes closes those gaps inside the product. The goal is not prettier booking pages. The goal is fewer manual workarounds for the people running the studio.

Tracking no-shows in Excel Policies handled in the system
Updating capacity by hand Live operational changes inside scheduling
Managing freezes and exceptions in notes Packages, payments, and member changes tracked in one place
Why operations, not just booking

Booking handles the schedule. Fit by Hermes handles the studio day around it.

A booking calendar tells you who reserved a spot. Studio operations start when the day changes: someone cancels late, a class fills, a member's package needs context, a teacher needs cover, or the front desk has to keep arrivals moving.

Booking-only software

Publishes the timetable

Fit by Hermes

Connects the schedule to rosters, arrivals and staff workflow.

Booking-only software

Lets members reserve a spot

Fit by Hermes

Keeps membership and package context close to the class.

Booking-only software

Shows cancellations after they happen

Fit by Hermes

Helps operators handle no-shows, late cancels and recovery setup.

Booking-only software

Leaves staff changes in side channels

Fit by Hermes

Keeps substitute requests and coverage work inside the operating flow.

Booking-only software

Reports after the fact

Fit by Hermes

Gives operators a clearer view of the work happening around the studio day.

Why FBH exists

Studio software should not make simple work feel hard.

Imagine check-in software making check-ins so difficult that the front desk asks members to check themselves in.

Fit by Hermes started after seeing the same pattern inside real studios: failed software migrations, front-desk teams working around slow tools, and simple studio work pushed into side channels.

A check-in should not create queue time. A basic purchase should not need spreadsheets and a second payment flow. FBH is built around those operational moments: arrivals, class fill, packages, no-shows, staff coverage, member follow-up and the small exceptions that decide whether the studio day feels calm or chaotic.

Operator proximity

Built close to the studios that run classes every day.

Fit by Hermes is developed close to real front-desk work: schedule changes, check-ins, member exceptions, coverage gaps, and the handoffs that usually fall between tools.

The Amsterdam cohort gives local class-heavy studios a direct implementation loop while the core operations product stays focused on the studio day.

See the Amsterdam page Get a workflow fit check
Best fit
  • Class-heavy studios with 1-3 locations.
  • Teams that need bookings, rosters, memberships, and operational exceptions in one workflow.
  • Owners who want guided onboarding and a direct implementation loop without per-booking FBH fees.
Founding Partner package

Simple pricing. No hidden fees.

A flat-rate onboarding offer for studios that want the operations product, guided implementation, and a practical path into cleaner workflows.

What you're used to

The status quo

High monthly fees, more tools, and more manual ops.

× Excel still runs the exceptions
× Schedule and membership edge cases leak into side channels
× Operational fixes depend on workarounds instead of setup decisions
Fit by Hermes Founding Partner
Starting at
€199 /month per location

Flat rate. No per-booking fees. Guided onboarding and a direct implementation loop for operator workflows.

✓ Scheduling, check-in, and packages available today, with billing setup guided during onboarding
✓ Guided onboarding and migration help included
✓ Direct implementation loop for operator workflows
Get a workflow fit check

You're in.

We'll follow up to learn about your studio and the workflows you want cleaner.

Workflow fit check

Let's talk about your studio.

Tell us where your current software still leaves manual work. We'll map whether Fit by Hermes fits the workflow.